We're committed to keeping your information safe and treating it with respect. This isn't just legal stuff—it's how we actually operate day-to-day.
Effective Date: January 1, 2024
Last Updated: January 1, 2024
Look, we get it—privacy policies can be pretty dry reading. We've tried to make this one as straightforward as possible while still covering everything we need to. If you've got questions after reading through, just give us a call at (604) 555-7832.
Jade Flare Quintho Architecture is an architectural firm based in Vancouver, BC, specializing in sustainable urban design and contemporary residential projects. We've been crafting spaces that blend modern living with environmental consciousness since day one.
Our Contact Details:
This policy applies to all information we collect through our website, email communications, phone calls, and in-person consultations.
We only collect what we actually need to provide you with great service and keep our projects running smoothly. Here's the breakdown:
We don't collect sensitive personal information like health data or political affiliations. That's just not relevant to what we do.
Everything we collect serves a purpose. We're not in the business of hoarding data for no reason. Here's what we actually do with it:
Creating your designs, managing timelines, coordinating with contractors and consultants, delivering final drawings and documentation.
Responding to inquiries, sending project updates, sharing inspiration and ideas, discussing changes or concerns that pop up.
Invoicing and payments, maintaining project records, improving our services based on feedback, keeping our website running smoothly.
Meeting regulatory requirements, maintaining professional insurance, responding to legal requests (rare, but it happens).
Marketing: We might send occasional updates about our work or services, but only if you've said that's cool with you. You can opt out anytime—no hard feelings.
We're pretty protective of your info, but sometimes we need to share it with others to get the job done. Here's the complete list:
Structural engineers, landscape architects, contractors, municipal planning departments—basically the folks we work with to bring your project to life. They only get what's relevant to their part of the work.
Cloud storage services, email platforms, accounting software, website hosting. These companies help us run our business efficiently and all have their own privacy obligations.
If we're legally required to disclose information (court orders, regulatory investigations, etc.), we'll do so. We'll let you know when we can.
What we DON'T do: We never sell your information to third parties. Never. That's not how we operate, and it's certainly not how we'd want to be treated.
Security isn't just a checkbox for us—it's baked into how we work. Here's what we've got in place:
That said, no system is 100% bulletproof. We do everything reasonable to protect your data, but can't guarantee absolute security. If we ever experience a breach that affects your information, we'll let you know right away.
We don't keep stuff around forever—there's no point and it just creates clutter. Here's our general approach:
Everything stays active and accessible for the duration of your project plus the warranty period.
We're required to keep architectural records for 7 years after project completion—it's a professional liability thing in Canada. This includes drawings, correspondence, and key project documentation.
Tax regulations require us to keep financial records for 7 years. After that, they're securely disposed of.
If you've subscribed to updates, we'll keep your contact info until you ask us to remove it.
When it's time to get rid of information, we do it properly—shredding physical documents, securely wiping digital files. No tossing stuff in the regular trash.
It's your information, and you've got rights. Here's what you can do:
Ask to see what information we have about you. We'll provide it in a format that's easy to understand.
If something's wrong or outdated, let us know and we'll fix it.
Request that we delete your information (subject to legal requirements—we can't delete everything if we're legally required to keep it).
Get a copy of your information in a format you can use elsewhere.
Say no to certain uses of your information, like marketing communications.
Change your mind about something you previously agreed to.
To exercise any of these rights:
Just reach out—email us at contact@jadeflarequintho.info or call (604) 555-7832. We'll respond within 30 days.
Our website uses cookies—small text files that help us understand how folks use the site. We're not doing anything sneaky here.
These keep the website functioning properly. You can't really turn these off without breaking things.
Help us understand which pages are popular, how long people stay, where they're coming from—all in aggregate form. We use this to improve the site.
Remember your choices so you don't have to keep entering the same info every time you visit.
Managing Cookies: You can disable cookies through your browser settings. Just know that some parts of the website might not work as smoothly.
Third-Party Tools: We might use tools like Google Analytics. These services have their own privacy policies, and they collect data according to their terms, not just ours.
We're based in Canada, and that's where most of your information stays. However, some of our service providers (like cloud hosting) might store data on servers outside Canada, including in the United States.
When information is transferred internationally, it's protected by:
Different countries have different privacy laws. We choose service providers carefully and only work with those who meet high privacy standards.
Our services aren't directed at children under 13, and we don't knowingly collect information from kids. If you're under 13, please don't submit any personal information through our website or services.
If we discover we've accidentally collected information from a child under 13, we'll delete it as quickly as possible. If you're a parent and think your child has given us information, please get in touch right away.
Things change—laws get updated, our practices evolve, new technologies emerge. When we update this privacy policy, we'll post the new version here and update the "Last Updated" date at the top.
If we make significant changes that affect how we use your information, we'll let you know directly via email or a prominent notice on our website.
We recommend checking this page occasionally to stay informed. It's your information, so it makes sense to know what's happening with it.